Incidents reported on status page for Visual Matrix https://status.visualmatrix.com/ https://d1lppblt9t2x15.cloudfront.net/logos/6f3174aa2a767803c762b61bfe5f43ab.png https://status.visualmatrix.com/ en https://status.visualmatrix.com/incident/778487 Wed, 03 Dec 2025 00:40:26 -0000 https://status.visualmatrix.com/incident/778487#f5232e537b2ea095fef0f8ac78acb225b74b9a270b941a532d7ccc36ff303a43 Login recovered. https://status.visualmatrix.com/incident/778487 Wed, 03 Dec 2025 00:39:49 -0000 https://status.visualmatrix.com/incident/778487#482c78f2690aa0584596b17ab2185b9624c55052c84c1dcef005137018322e2f login.vmcloudpms.com recovered. https://status.visualmatrix.com/incident/778487 Tue, 02 Dec 2025 23:14:13 -0000 https://status.visualmatrix.com/incident/778487#6a291f117e9525a3be551d30e5343298b14bd1bfecc798463cb6497de7a1226a login.vmcloudpms.com and Login went down. https://status.visualmatrix.com/incident/778487 Tue, 02 Dec 2025 23:14:13 -0000 https://status.visualmatrix.com/incident/778487#6a291f117e9525a3be551d30e5343298b14bd1bfecc798463cb6497de7a1226a login.vmcloudpms.com and Login went down. https://status.visualmatrix.com/incident/771501 Fri, 21 Nov 2025 09:52:51 -0000 https://status.visualmatrix.com/incident/771501#6fb5a5974e1a6bfebb01007e6e8ce85bfa33483082f64f1992ee1f3c54e1cee9 Pilots recovered. https://status.visualmatrix.com/incident/771501 Fri, 21 Nov 2025 09:51:48 -0000 https://status.visualmatrix.com/incident/771501#2660bb21a291be38dc6262e94f1f9e352fa3ba5f8d37bbcd9ff6595c346dce55 Prod4 recovered. https://status.visualmatrix.com/incident/771501 Fri, 21 Nov 2025 09:51:27 -0000 https://status.visualmatrix.com/incident/771501#f277c925f7b29d0ea07b69757d3c99dfdc7c8384e8e74a340cfecebf59971ca0 Prod3 recovered. https://status.visualmatrix.com/incident/771501 Fri, 21 Nov 2025 09:50:05 -0000 https://status.visualmatrix.com/incident/771501#2bade0efb596a38d3fb0c6da83aeb16119347a3dde7ed2464515b8a4a20655ef Prod4 went down. https://status.visualmatrix.com/incident/771501 Fri, 21 Nov 2025 09:48:00 -0000 https://status.visualmatrix.com/incident/771501#d21573d437c39c1fb04efd61389280c1a77eacd5f63eae4bfe764d910e0b046f South recovered. https://status.visualmatrix.com/incident/771501 Fri, 21 Nov 2025 09:41:41 -0000 https://status.visualmatrix.com/incident/771501#402561778b506d2b80924c172fe8ea26af5572c5cf7b03d9782215b35239539b Prod3 went down and Prod5 recovered. https://status.visualmatrix.com/incident/771501 Fri, 21 Nov 2025 09:41:41 -0000 https://status.visualmatrix.com/incident/771501#402561778b506d2b80924c172fe8ea26af5572c5cf7b03d9782215b35239539b Prod3 went down and Prod5 recovered. https://status.visualmatrix.com/incident/771501 Fri, 21 Nov 2025 09:40:58 -0000 https://status.visualmatrix.com/incident/771501#66aec35ef25b9ee73c1773091cca8854c4ab340453f3e0a7605fa3aae5595ecb Pilots went down. https://status.visualmatrix.com/incident/771501 Fri, 21 Nov 2025 09:39:28 -0000 https://status.visualmatrix.com/incident/771501#b1354e51b3d24f4a8af3851998e12715a5b2178057c26191b78873aa2db1a0ca Prod4 recovered. https://status.visualmatrix.com/incident/771501 Fri, 21 Nov 2025 09:39:23 -0000 https://status.visualmatrix.com/incident/771501#e8ed24fdac26d6e4e2bf57406cdff3ace8639bc83e8d26b2cb2ad43127f7d84e Prod5 and South went down. https://status.visualmatrix.com/incident/771501 Fri, 21 Nov 2025 09:39:23 -0000 https://status.visualmatrix.com/incident/771501#e8ed24fdac26d6e4e2bf57406cdff3ace8639bc83e8d26b2cb2ad43127f7d84e Prod5 and South went down. https://status.visualmatrix.com/incident/771501 Fri, 21 Nov 2025 09:39:04 -0000 https://status.visualmatrix.com/incident/771501#4a10f75dd1c8a73c42fd1d838f3fd645555c1a089a5e7edab9a09531bcfa1dad Prod4 went down. https://status.visualmatrix.com/incident/756133 Sun, 02 Nov 2025 02:41:21 -0000 https://status.visualmatrix.com/incident/756133#d6766b3871c3112c92892aca37b863e53b2a2e1393b282f1e143533b66bb40f9 Pilots, Prod1, and West recovered. https://status.visualmatrix.com/incident/756133 Sun, 02 Nov 2025 02:41:21 -0000 https://status.visualmatrix.com/incident/756133#d6766b3871c3112c92892aca37b863e53b2a2e1393b282f1e143533b66bb40f9 Pilots, Prod1, and West recovered. https://status.visualmatrix.com/incident/756133 Sun, 02 Nov 2025 02:41:21 -0000 https://status.visualmatrix.com/incident/756133#d6766b3871c3112c92892aca37b863e53b2a2e1393b282f1e143533b66bb40f9 Pilots, Prod1, and West recovered. https://status.visualmatrix.com/incident/756133 Sun, 02 Nov 2025 02:40:19 -0000 https://status.visualmatrix.com/incident/756133#c1599418d1648bb101b3f664fc91a3d56d2f7cb19d22d97840838517cecaef25 Prod5 recovered. https://status.visualmatrix.com/incident/756133 Sun, 02 Nov 2025 02:39:49 -0000 https://status.visualmatrix.com/incident/756133#d7bb830b86b46b9a1cb101ab8be0f6cabb1263df0a8fd7fc03bec35abae71bea Pilots and Prod1 went down and Prod3 recovered. https://status.visualmatrix.com/incident/756133 Sun, 02 Nov 2025 02:39:49 -0000 https://status.visualmatrix.com/incident/756133#d7bb830b86b46b9a1cb101ab8be0f6cabb1263df0a8fd7fc03bec35abae71bea Pilots and Prod1 went down and Prod3 recovered. https://status.visualmatrix.com/incident/756133 Sun, 02 Nov 2025 02:39:49 -0000 https://status.visualmatrix.com/incident/756133#d7bb830b86b46b9a1cb101ab8be0f6cabb1263df0a8fd7fc03bec35abae71bea Pilots and Prod1 went down and Prod3 recovered. https://status.visualmatrix.com/incident/756133 Sun, 02 Nov 2025 02:38:51 -0000 https://status.visualmatrix.com/incident/756133#e65962e25465ec1d5ebf4047760a7985343ae99ea45085c9151f8772e1c3710f West went down. https://status.visualmatrix.com/incident/756133 Sun, 02 Nov 2025 02:29:20 -0000 https://status.visualmatrix.com/incident/756133#50170af1875eea3fe94deef26408da1835cbab7c422ecc2d37aa08bc5b4e1614 Prod3 went down. https://status.visualmatrix.com/incident/756133 Sun, 02 Nov 2025 02:27:38 -0000 https://status.visualmatrix.com/incident/756133#cdc3e83789ab57cff8b4f48c5691e84f9666d1af14598948ef92c851c3091a3c Prod5 went down. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 21:46:57 -0000 https://status.visualmatrix.com/incident/753822#b252df8e9ca3a810d31eca95032551a0befee54bdb43d1db8ed25a48bdda6d5d South recovered. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 21:46:24 -0000 https://status.visualmatrix.com/incident/753822#f314348211d96611aebe74d5dd73dc70a3432799e44544771875c1779e98b8bf South went down. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 21:26:25 -0000 https://status.visualmatrix.com/incident/753822#80550bd86157abe86d288fef712ad64c6fb8f1e6fa7b572c5e580cbff3c13e1b Prod1 recovered. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 21:08:34 -0000 https://status.visualmatrix.com/incident/753822#93b193b145a345eca9692545eee3b8e8b213c6510ee96660f4363431b72c0bbd Prod4 recovered. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 21:07:49 -0000 https://status.visualmatrix.com/incident/753822#256a76e140c4f05f37f4e6963a82e2e188f557cdbeae58e7855b0afadc70d782 Prod1 went down. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 21:03:49 -0000 https://status.visualmatrix.com/incident/753822#db4dca37b7d7a60382862de159c6d05f276799d922d285699e93903c66e09777 Pilots recovered. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 21:01:58 -0000 https://status.visualmatrix.com/incident/753822#3f8261263f0d5adc340e185cadd9ec51e662e04af56bbec33c73e0ab456e4d85 Pilots went down. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 21:00:18 -0000 https://status.visualmatrix.com/incident/753822#8576d59791464943e8a15c96409ec7c3accacfcff5e1467d382ad22e8d652bda Prod5 recovered. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 20:58:35 -0000 https://status.visualmatrix.com/incident/753822#aaddbfed63f52ce22fea4c6de7ea0453f94e83c274804352fa58a34212c45376 Prod4 went down. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 20:57:15 -0000 https://status.visualmatrix.com/incident/753822#8e0c09057a7d04c8e6001b75fd48066f5eb6a11e1c988c6531d70e3cbc8b61d7 Prod5 went down. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 20:51:53 -0000 https://status.visualmatrix.com/incident/753822#fa69a8d17f611e53c752bed2b9d870d971dc844b3f3003738bb3531232e8827b Prod2 recovered. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 20:47:53 -0000 https://status.visualmatrix.com/incident/753822#f1a07f8ff9c81207b5969e41db25a40eabb67ac04cfde7221d0d81a0a735a573 Pilots recovered. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 20:46:19 -0000 https://status.visualmatrix.com/incident/753822#8ce72806e9bea3992274d3cfd052ee6e4693cdc4b7902d96feb91dba52050f5d Pilots went down. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 20:44:31 -0000 https://status.visualmatrix.com/incident/753822#da7c4dce159490d373f71d49f14d136c3192e2ffb6206d818ccd37a3ad88640d Prod4 recovered. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 20:38:16 -0000 https://status.visualmatrix.com/incident/753822#8d2888926b2a213776c62bae315f04a475941cd0f1fadfe3440e59d18cecb8f7 West recovered. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 20:37:08 -0000 https://status.visualmatrix.com/incident/753822#0d18c0ac11d37add14d34dba16d2720fe83cea780346fca41f636429b8f77122 Prod4 went down. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 20:36:41 -0000 https://status.visualmatrix.com/incident/753822#944809f51a031988f0cb9002b70a37751ef53ca209ba200809ff1d2fc2730eeb South recovered. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 20:34:11 -0000 https://status.visualmatrix.com/incident/753822#0c1ba974537c5abe0cfb279a1a29721ac966bd8455c7e71cbfcffd8c4c3e890c West went down and Prod1 recovered. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 20:34:11 -0000 https://status.visualmatrix.com/incident/753822#0c1ba974537c5abe0cfb279a1a29721ac966bd8455c7e71cbfcffd8c4c3e890c West went down and Prod1 recovered. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 20:33:30 -0000 https://status.visualmatrix.com/incident/753822#32d3c2a25cf6ba9a7b48ce1aac2e45a949eda54f7a1a8ecb7e35b44c952f4a64 South went down. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 20:31:30 -0000 https://status.visualmatrix.com/incident/753822#d6f6cc29b0f009fea16bcfd3cc027ede1ba903eb7317956bc5de5fc22c14e1e3 Prod5 recovered. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 20:30:34 -0000 https://status.visualmatrix.com/incident/753822#8706989c1b6e00bba869081e553bbe0119355c94750169cb058902b7bcd1d52d Prod3 recovered. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 20:26:26 -0000 https://status.visualmatrix.com/incident/753822#42fec7b2aaa9dfb3a0f8a05a3ff7e6e0c640b49d382f762ac6cfab0d6ccc32e5 Pilots and Prod4 recovered. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 20:26:26 -0000 https://status.visualmatrix.com/incident/753822#42fec7b2aaa9dfb3a0f8a05a3ff7e6e0c640b49d382f762ac6cfab0d6ccc32e5 Pilots and Prod4 recovered. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 20:24:27 -0000 https://status.visualmatrix.com/incident/753822#ea7dbe89be38c1cf9e8f4a7a8dc03ce4af2a3a4c084b7d7543acea3e98a95e30 South recovered. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 20:19:37 -0000 https://status.visualmatrix.com/incident/753822#90d3e7afe6c7ca8fd5f94f6b633f3787b27964df6df27bf3529be5724fcea6a9 West recovered. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 17:51:41 -0000 https://status.visualmatrix.com/incident/753822#036a545219fcca27362a3241c0e9203b74603b3e8ed0e93254efc9309bcf5483 Prod2 went down. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 17:35:48 -0000 https://status.visualmatrix.com/incident/753822#1d623096464421f8b1d351e611065f08cd307fa81a8714cfeba11252d87be911 Prod2 recovered. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 15:58:19 -0000 https://status.visualmatrix.com/incident/753822#eea6a6264585fcea1b52b318a3c720de86b5b333064a709572cddf012ddd28f3 Pilots went down. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 15:54:34 -0000 https://status.visualmatrix.com/incident/753822#84137522dcc5704e7b9ac4f6f6b355c1bdefd462def995bf89b4ac8375a1adba South went down. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 15:53:38 -0000 https://status.visualmatrix.com/incident/753822#81a5fee43b89d170a3ea63f1808f50d20a0949a1d95d29ada8bcd83057475bb7 Prod3, Prod4, Prod5, and 1 other resource went down. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 15:53:38 -0000 https://status.visualmatrix.com/incident/753822#81a5fee43b89d170a3ea63f1808f50d20a0949a1d95d29ada8bcd83057475bb7 Prod3, Prod4, Prod5, and 1 other resource went down. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 15:53:38 -0000 https://status.visualmatrix.com/incident/753822#81a5fee43b89d170a3ea63f1808f50d20a0949a1d95d29ada8bcd83057475bb7 Prod3, Prod4, Prod5, and 1 other resource went down. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 15:53:38 -0000 https://status.visualmatrix.com/incident/753822#81a5fee43b89d170a3ea63f1808f50d20a0949a1d95d29ada8bcd83057475bb7 Prod3, Prod4, Prod5, and 1 other resource went down. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 15:52:46 -0000 https://status.visualmatrix.com/incident/753822#c1683ffb5b25faedb273de1bffd2a0339528eb34c6eb7f97c832c8f5bcfd9bf0 Prod1 went down. https://status.visualmatrix.com/incident/753822 Wed, 29 Oct 2025 15:51:37 -0000 https://status.visualmatrix.com/incident/753822#4054f50b2bbe367ab7414d197ceac0bbdb1895de173e88508ebd6b8e1dd2f9ed Prod2 went down. https://status.visualmatrix.com/incident/737222 Fri, 03 Oct 2025 23:07:14 -0000 https://status.visualmatrix.com/incident/737222#1b76d3de0a56545ac2bbf356ebc88721e45a28083d70eb0565c125e5a4c4ecd8 West recovered. https://status.visualmatrix.com/incident/737222 Fri, 03 Oct 2025 23:03:24 -0000 https://status.visualmatrix.com/incident/737222#9b7263522928cb24d615d9c83b02c02532dddff6176b8ff45d0e42ea1cb9fff0 Pilots recovered. https://status.visualmatrix.com/incident/737222 Fri, 03 Oct 2025 23:01:44 -0000 https://status.visualmatrix.com/incident/737222#cdcef0412fe56807b35478dba7294a103a4ca92dbc69ef3752e38e2abe4e9625 Prod5 recovered. https://status.visualmatrix.com/incident/737222 Fri, 03 Oct 2025 23:01:37 -0000 https://status.visualmatrix.com/incident/737222#19487dd1840eb82bb627875e5c4aa6928c6f828f94d2741241d1ca09c09f548f Pilots went down and Prod2, Prod3, and Prod4 recovered. https://status.visualmatrix.com/incident/737222 Fri, 03 Oct 2025 23:01:37 -0000 https://status.visualmatrix.com/incident/737222#19487dd1840eb82bb627875e5c4aa6928c6f828f94d2741241d1ca09c09f548f Pilots went down and Prod2, Prod3, and Prod4 recovered. https://status.visualmatrix.com/incident/737222 Fri, 03 Oct 2025 23:01:37 -0000 https://status.visualmatrix.com/incident/737222#19487dd1840eb82bb627875e5c4aa6928c6f828f94d2741241d1ca09c09f548f Pilots went down and Prod2, Prod3, and Prod4 recovered. https://status.visualmatrix.com/incident/737222 Fri, 03 Oct 2025 23:01:37 -0000 https://status.visualmatrix.com/incident/737222#19487dd1840eb82bb627875e5c4aa6928c6f828f94d2741241d1ca09c09f548f Pilots went down and Prod2, Prod3, and Prod4 recovered. https://status.visualmatrix.com/incident/737222 Fri, 03 Oct 2025 23:00:18 -0000 https://status.visualmatrix.com/incident/737222#8359a31706028d2b1d69ec94651f63ab96e38d4977209b4f6f04e90b8b51ea81 South recovered. https://status.visualmatrix.com/incident/737222 Fri, 03 Oct 2025 22:59:21 -0000 https://status.visualmatrix.com/incident/737222#418a4532398d32502b77eac1f42426e9fd164e2f06dd07b3a49ba8e204da9cbe Prod1 recovered. https://status.visualmatrix.com/incident/737222 Fri, 03 Oct 2025 22:54:34 -0000 https://status.visualmatrix.com/incident/737222#b28bb885949d0b45d1d8f4152f23830dd76221d32060ee524e6b98e5a56ffd90 West went down. https://status.visualmatrix.com/incident/737222 Fri, 03 Oct 2025 22:53:39 -0000 https://status.visualmatrix.com/incident/737222#41e29d8dd374c0431edef2b5ea2c4a90932a9e9e7b75aae8b5abb9fa3101defb Prod1 and South went down. https://status.visualmatrix.com/incident/737222 Fri, 03 Oct 2025 22:53:39 -0000 https://status.visualmatrix.com/incident/737222#41e29d8dd374c0431edef2b5ea2c4a90932a9e9e7b75aae8b5abb9fa3101defb Prod1 and South went down. https://status.visualmatrix.com/incident/737222 Fri, 03 Oct 2025 22:51:28 -0000 https://status.visualmatrix.com/incident/737222#9c1f105824507c484094f4ff1459d9d3f2175ae401b492bebf1bd99bcc525b81 Prod5 went down. https://status.visualmatrix.com/incident/737222 Fri, 03 Oct 2025 22:50:59 -0000 https://status.visualmatrix.com/incident/737222#34e9c14973baa3d005768566c61acee95dba7a1fa425edcc4242e5d146579773 Prod4 went down. https://status.visualmatrix.com/incident/737222 Fri, 03 Oct 2025 22:50:49 -0000 https://status.visualmatrix.com/incident/737222#0c3cdda1cea59c6436aeeb6a0b5e0acc6a464a4b85ceb4869af7985c0f0dbe3a Prod2 and Prod3 went down. https://status.visualmatrix.com/incident/737222 Fri, 03 Oct 2025 22:50:49 -0000 https://status.visualmatrix.com/incident/737222#0c3cdda1cea59c6436aeeb6a0b5e0acc6a464a4b85ceb4869af7985c0f0dbe3a Prod2 and Prod3 went down. https://status.visualmatrix.com/incident/595586 Mon, 02 Jun 2025 14:44:39 -0000 https://status.visualmatrix.com/incident/595586#ecdfce6829bd71ad24160c58e889629c04cea55554a575831dc6b697f4f95242 login.vmcloudpms.com recovered. https://status.visualmatrix.com/incident/595586 Mon, 02 Jun 2025 13:44:13 -0000 https://status.visualmatrix.com/incident/595586#db61a6008edf8ad23db4fd55c47bc14d1f26fbe6cbe10c8a6c97cea98c176f7d login.vmcloudpms.com went down. https://status.visualmatrix.com/incident/537443 Mon, 31 Mar 2025 16:15:39 -0000 https://status.visualmatrix.com/incident/537443#4e30760c473c410203eb1492397cb08391cf4541ce61a0b3aa537899d29b4c60 Prod3 recovered. https://status.visualmatrix.com/incident/537443 Mon, 31 Mar 2025 16:14:51 -0000 https://status.visualmatrix.com/incident/537443#086ff1a9a2824cb9baefaacd14b4c333d8f40d30a0f511c3c51da00486107da7 Prod3 went down. https://status.visualmatrix.com/incident/522684 Tue, 04 Mar 2025 18:48:05 -0000 https://status.visualmatrix.com/incident/522684#ad9e389a7523ce7f75df032fa7ade20d0bd76ff1d5ed805d8ecb97f1a185e1b7 West recovered. https://status.visualmatrix.com/incident/522684 Tue, 04 Mar 2025 18:27:50 -0000 https://status.visualmatrix.com/incident/522684#96b2d43e5e7822794b7293712554bd8fd52f5c02ebaa9e014164f61b0141d0c0 West went down. https://status.visualmatrix.com/incident/493914 Sat, 11 Jan 2025 00:07:05 -0000 https://status.visualmatrix.com/incident/493914#22504ff013b5036faeff3f8daf2f73bb4bef47e4ffcd80b407e62417c14c615a Prod3 recovered. https://status.visualmatrix.com/incident/493914 Fri, 10 Jan 2025 23:10:27 -0000 https://status.visualmatrix.com/incident/493914#86c8dca81a8bdacf7ff9656781726cf028fcd1d1b04254d5afb4513cfe1264c1 Prod3 went down. https://status.visualmatrix.com/incident/493914 Fri, 10 Jan 2025 17:28:37 -0000 https://status.visualmatrix.com/incident/493914#dd94308c81b2fd0f2e910e243a8358a75f0c67f612146f0c86a9c7582793ac27 Prod3 recovered. https://status.visualmatrix.com/incident/493914 Fri, 10 Jan 2025 17:14:05 -0000 https://status.visualmatrix.com/incident/493914#75c3674fb4f4dc03c5105d056f733eef479f0098ea9e5e17c022cbdcc4d6194e Prod3 went down. https://status.visualmatrix.com/incident/493914 Fri, 10 Jan 2025 16:56:36 -0000 https://status.visualmatrix.com/incident/493914#83d1dee3beeefe4751e1f411b3b45de06f92c7cd4cd854ac7cc097ba10d4d55d Prod3 recovered. https://status.visualmatrix.com/incident/493914 Fri, 10 Jan 2025 15:49:53 -0000 https://status.visualmatrix.com/incident/493914#c9c83d9dda2dee33010af223ce2b516a54905ce701e2fda84f5990cfee3bf1ea Prod3 went down. https://status.visualmatrix.com/incident/487168 Fri, 27 Dec 2024 01:07:38 -0000 https://status.visualmatrix.com/incident/487168#524b3999a2cf1ebfac6d8e8ea2b8b049e9d8391d703ab05f3cb65ccdda68256b Prod5 recovered. https://status.visualmatrix.com/incident/487168 Thu, 26 Dec 2024 20:50:09 -0000 https://status.visualmatrix.com/incident/487168#e86e0550026b23af932b8f952bbe430c660258701ab146fb920d06caca664782 Prod5 went down. https://status.visualmatrix.com/incident/420069 Tue, 27 Aug 2024 15:18:05 -0000 https://status.visualmatrix.com/incident/420069#244c9e51464b2f25df294192e465b3bb0e851938295c941abf96971d64e222dc West recovered. https://status.visualmatrix.com/incident/420069 Tue, 27 Aug 2024 15:11:31 -0000 https://status.visualmatrix.com/incident/420069#40063e8b2ab81b0b0ef19facc14b5bdb2abdf52ebdae32eda6a93cee27cb1a94 Prod3 recovered. https://status.visualmatrix.com/incident/420069 Tue, 27 Aug 2024 15:02:53 -0000 https://status.visualmatrix.com/incident/420069#35d37d121cf90311999ecd620ea112d273e72fb33fb3a84ded72709bcc451464 West went down. https://status.visualmatrix.com/incident/420069 Tue, 27 Aug 2024 14:53:45 -0000 https://status.visualmatrix.com/incident/420069#55a13401025ad72752bec64ebb5e4ec302d27aa47c3ed38f857aecddd32bdbd1 Prod3 went down. https://status.visualmatrix.com/incident/412726 Mon, 12 Aug 2024 16:50:40 -0000 https://status.visualmatrix.com/incident/412726#abad2b22f7f9443dac64cd9bb2b30830db24be470238114097a45b3de80a52c4 Prod2 recovered. https://status.visualmatrix.com/incident/412726 Mon, 12 Aug 2024 16:35:11 -0000 https://status.visualmatrix.com/incident/412726#7c3f1257f65ad8202fa615e939133d80cafee5628783ce0cbab43b04f55363af Prod2 went down. https://status.visualmatrix.com/incident/412726 Mon, 12 Aug 2024 16:28:26 -0000 https://status.visualmatrix.com/incident/412726#73ee927bbe2c11acd6be747fb0d3d3cebae5c063eb28b2cf1399344a5bd88258 Prod2 recovered. https://status.visualmatrix.com/incident/412726 Mon, 12 Aug 2024 16:20:39 -0000 https://status.visualmatrix.com/incident/412726#609195bb0d9ccedc712ce014565d2d2b020cb6c9d8111441853e319560163a13 Prod2 went down. https://status.visualmatrix.com/incident/412726 Mon, 12 Aug 2024 16:14:18 -0000 https://status.visualmatrix.com/incident/412726#9645829f8da71948018b54722eb36aece7232a663f5521285c6f96d74df3e55f Prod2 recovered. https://status.visualmatrix.com/incident/412726 Mon, 12 Aug 2024 15:59:40 -0000 https://status.visualmatrix.com/incident/412726#d5c1fa1e855c860acaa8e56d97bf38e29d55a4363f480a780c1110fbcfa38743 Prod2 went down. https://status.visualmatrix.com/incident/412726 Mon, 12 Aug 2024 15:53:07 -0000 https://status.visualmatrix.com/incident/412726#fb8e532e1d5c8ced07f36b6a6bc046b71ef745c91dfab77e47afe0b704369897 Prod2 recovered. https://status.visualmatrix.com/incident/412726 Mon, 12 Aug 2024 14:54:46 -0000 https://status.visualmatrix.com/incident/412726#6ccf9a4ad9ae71eff754801b4986a3f82f35eec35105c3379950de83255d612f Prod2 went down. https://status.visualmatrix.com/incident/367989 Sat, 11 May 2024 19:48:00 -0000 https://status.visualmatrix.com/incident/367989#51e9fe9bebcfece047c11f8fc78ee46955b8fc40f652d3d7fb348ff2d4c83e79 We are currently addressing a performance degradation in our South environment. A number of customers are experiencing increased average response times for data lookups via our internal APIs. In some instances, these requests may even time out. Our team is actively collaborating with our cloud provider, Microsoft, to resolve this issue promptly. While we make these improvements, customers may notice that data requests occasionally succeed upon retries. As a precaution, we recommend that affected hotels print any essential reports to ensure smooth operations during potential system downtimes. We appreciate your patience and understanding as we work to restore full functionality as quickly as possible. https://status.visualmatrix.com/incident/361667 Sun, 28 Apr 2024 01:00:00 -0000 https://status.visualmatrix.com/incident/361667#daed28064f63c9319151342ca4b622d28d16acb6795a20c1403dc96d93deb2ad West recovered. https://status.visualmatrix.com/incident/361667 Sat, 27 Apr 2024 23:10:17 -0000 https://status.visualmatrix.com/incident/361667#09b1351f67386fcd494e0a1f6d33a765bf2fb7ff421167608b07c65da2790f81 West went down. https://status.visualmatrix.com/incident/350518 Thu, 04 Apr 2024 01:02:00 -0000 https://status.visualmatrix.com/incident/350518#c53b7c4eb72fa50adcf2a94aef72f8b2194aaed2cec06d227e98f254d1d87258 **UPDATE** 08:51 PM CDT This issue seems to have significantly improved. We have not been given all clear from Azure yet but our tests and call volume suggests the issue is over. Please attempt to sign back in. ---- Our team is currently coordinating with Microsoft Azure to address intermittent service disruptions impacting some of our cloud customers. The issues affect both web resource accessibility and database connections. Rest assured, we are on top of the situation and will post updates here once we have fully resolved the issue. https://status.visualmatrix.com/incident/350518 Thu, 04 Apr 2024 01:02:00 -0000 https://status.visualmatrix.com/incident/350518#c53b7c4eb72fa50adcf2a94aef72f8b2194aaed2cec06d227e98f254d1d87258 **UPDATE** 08:51 PM CDT This issue seems to have significantly improved. We have not been given all clear from Azure yet but our tests and call volume suggests the issue is over. Please attempt to sign back in. ---- Our team is currently coordinating with Microsoft Azure to address intermittent service disruptions impacting some of our cloud customers. The issues affect both web resource accessibility and database connections. Rest assured, we are on top of the situation and will post updates here once we have fully resolved the issue. https://status.visualmatrix.com/incident/350518 Thu, 04 Apr 2024 01:02:00 -0000 https://status.visualmatrix.com/incident/350518#c53b7c4eb72fa50adcf2a94aef72f8b2194aaed2cec06d227e98f254d1d87258 **UPDATE** 08:51 PM CDT This issue seems to have significantly improved. We have not been given all clear from Azure yet but our tests and call volume suggests the issue is over. Please attempt to sign back in. ---- Our team is currently coordinating with Microsoft Azure to address intermittent service disruptions impacting some of our cloud customers. The issues affect both web resource accessibility and database connections. Rest assured, we are on top of the situation and will post updates here once we have fully resolved the issue. https://status.visualmatrix.com/incident/350518 Thu, 04 Apr 2024 01:02:00 -0000 https://status.visualmatrix.com/incident/350518#c53b7c4eb72fa50adcf2a94aef72f8b2194aaed2cec06d227e98f254d1d87258 **UPDATE** 08:51 PM CDT This issue seems to have significantly improved. We have not been given all clear from Azure yet but our tests and call volume suggests the issue is over. Please attempt to sign back in. ---- Our team is currently coordinating with Microsoft Azure to address intermittent service disruptions impacting some of our cloud customers. The issues affect both web resource accessibility and database connections. Rest assured, we are on top of the situation and will post updates here once we have fully resolved the issue. https://status.visualmatrix.com/incident/350518 Thu, 04 Apr 2024 01:02:00 -0000 https://status.visualmatrix.com/incident/350518#c53b7c4eb72fa50adcf2a94aef72f8b2194aaed2cec06d227e98f254d1d87258 **UPDATE** 08:51 PM CDT This issue seems to have significantly improved. We have not been given all clear from Azure yet but our tests and call volume suggests the issue is over. Please attempt to sign back in. ---- Our team is currently coordinating with Microsoft Azure to address intermittent service disruptions impacting some of our cloud customers. The issues affect both web resource accessibility and database connections. Rest assured, we are on top of the situation and will post updates here once we have fully resolved the issue. https://status.visualmatrix.com/incident/350518 Thu, 04 Apr 2024 01:02:00 -0000 https://status.visualmatrix.com/incident/350518#c53b7c4eb72fa50adcf2a94aef72f8b2194aaed2cec06d227e98f254d1d87258 **UPDATE** 08:51 PM CDT This issue seems to have significantly improved. We have not been given all clear from Azure yet but our tests and call volume suggests the issue is over. Please attempt to sign back in. ---- Our team is currently coordinating with Microsoft Azure to address intermittent service disruptions impacting some of our cloud customers. The issues affect both web resource accessibility and database connections. Rest assured, we are on top of the situation and will post updates here once we have fully resolved the issue. https://status.visualmatrix.com/incident/350518 Thu, 04 Apr 2024 01:02:00 -0000 https://status.visualmatrix.com/incident/350518#c53b7c4eb72fa50adcf2a94aef72f8b2194aaed2cec06d227e98f254d1d87258 **UPDATE** 08:51 PM CDT This issue seems to have significantly improved. We have not been given all clear from Azure yet but our tests and call volume suggests the issue is over. Please attempt to sign back in. ---- Our team is currently coordinating with Microsoft Azure to address intermittent service disruptions impacting some of our cloud customers. The issues affect both web resource accessibility and database connections. Rest assured, we are on top of the situation and will post updates here once we have fully resolved the issue. https://status.visualmatrix.com/incident/350518 Thu, 04 Apr 2024 01:02:00 -0000 https://status.visualmatrix.com/incident/350518#c53b7c4eb72fa50adcf2a94aef72f8b2194aaed2cec06d227e98f254d1d87258 **UPDATE** 08:51 PM CDT This issue seems to have significantly improved. We have not been given all clear from Azure yet but our tests and call volume suggests the issue is over. Please attempt to sign back in. ---- Our team is currently coordinating with Microsoft Azure to address intermittent service disruptions impacting some of our cloud customers. The issues affect both web resource accessibility and database connections. Rest assured, we are on top of the situation and will post updates here once we have fully resolved the issue. https://status.visualmatrix.com/incident/350518 Thu, 04 Apr 2024 01:02:00 -0000 https://status.visualmatrix.com/incident/350518#c53b7c4eb72fa50adcf2a94aef72f8b2194aaed2cec06d227e98f254d1d87258 **UPDATE** 08:51 PM CDT This issue seems to have significantly improved. We have not been given all clear from Azure yet but our tests and call volume suggests the issue is over. Please attempt to sign back in. ---- Our team is currently coordinating with Microsoft Azure to address intermittent service disruptions impacting some of our cloud customers. The issues affect both web resource accessibility and database connections. Rest assured, we are on top of the situation and will post updates here once we have fully resolved the issue. https://status.visualmatrix.com/incident/268375 Wed, 04 Oct 2023 20:29:00 -0000 https://status.visualmatrix.com/incident/268375#598ecd0fd8478a20498fde28c22e0d86f6e8f894324b1351360216d4b0df091b As of October 5, 2023 at 1:30PM CDT, the below issue is resolved. Best Western has notified us of an ongoing degradation that is affecting the Two-Way system for some of our Best Western clients. Best Western has identified the issue and are working to implement a swift resolution. We understand the critical nature of your Two-Way system and are committed to providing a solution as quickly as possible. Regrettably, we are currently unable to assist with any two-way problems related to this incident. Our partners at Best Western have recommended that for any inquiries or additional support concerning this two-way degradation, users should contact the Best Western Corporate Help Desk at (623) 780-6680. We appreciate your patience and understanding as we collaborate with Best Western to restore all services to their normal operation. https://status.visualmatrix.com/incident/268375 Wed, 04 Oct 2023 20:29:00 -0000 https://status.visualmatrix.com/incident/268375#598ecd0fd8478a20498fde28c22e0d86f6e8f894324b1351360216d4b0df091b As of October 5, 2023 at 1:30PM CDT, the below issue is resolved. Best Western has notified us of an ongoing degradation that is affecting the Two-Way system for some of our Best Western clients. Best Western has identified the issue and are working to implement a swift resolution. We understand the critical nature of your Two-Way system and are committed to providing a solution as quickly as possible. Regrettably, we are currently unable to assist with any two-way problems related to this incident. Our partners at Best Western have recommended that for any inquiries or additional support concerning this two-way degradation, users should contact the Best Western Corporate Help Desk at (623) 780-6680. We appreciate your patience and understanding as we collaborate with Best Western to restore all services to their normal operation. https://status.visualmatrix.com/incident/268375 Wed, 04 Oct 2023 20:29:00 -0000 https://status.visualmatrix.com/incident/268375#598ecd0fd8478a20498fde28c22e0d86f6e8f894324b1351360216d4b0df091b As of October 5, 2023 at 1:30PM CDT, the below issue is resolved. Best Western has notified us of an ongoing degradation that is affecting the Two-Way system for some of our Best Western clients. Best Western has identified the issue and are working to implement a swift resolution. We understand the critical nature of your Two-Way system and are committed to providing a solution as quickly as possible. Regrettably, we are currently unable to assist with any two-way problems related to this incident. Our partners at Best Western have recommended that for any inquiries or additional support concerning this two-way degradation, users should contact the Best Western Corporate Help Desk at (623) 780-6680. We appreciate your patience and understanding as we collaborate with Best Western to restore all services to their normal operation. https://status.visualmatrix.com/incident/268375 Wed, 04 Oct 2023 20:29:00 -0000 https://status.visualmatrix.com/incident/268375#598ecd0fd8478a20498fde28c22e0d86f6e8f894324b1351360216d4b0df091b As of October 5, 2023 at 1:30PM CDT, the below issue is resolved. Best Western has notified us of an ongoing degradation that is affecting the Two-Way system for some of our Best Western clients. Best Western has identified the issue and are working to implement a swift resolution. We understand the critical nature of your Two-Way system and are committed to providing a solution as quickly as possible. Regrettably, we are currently unable to assist with any two-way problems related to this incident. Our partners at Best Western have recommended that for any inquiries or additional support concerning this two-way degradation, users should contact the Best Western Corporate Help Desk at (623) 780-6680. We appreciate your patience and understanding as we collaborate with Best Western to restore all services to their normal operation. https://status.visualmatrix.com/incident/268375 Wed, 04 Oct 2023 20:29:00 -0000 https://status.visualmatrix.com/incident/268375#598ecd0fd8478a20498fde28c22e0d86f6e8f894324b1351360216d4b0df091b As of October 5, 2023 at 1:30PM CDT, the below issue is resolved. Best Western has notified us of an ongoing degradation that is affecting the Two-Way system for some of our Best Western clients. Best Western has identified the issue and are working to implement a swift resolution. We understand the critical nature of your Two-Way system and are committed to providing a solution as quickly as possible. Regrettably, we are currently unable to assist with any two-way problems related to this incident. Our partners at Best Western have recommended that for any inquiries or additional support concerning this two-way degradation, users should contact the Best Western Corporate Help Desk at (623) 780-6680. We appreciate your patience and understanding as we collaborate with Best Western to restore all services to their normal operation. https://status.visualmatrix.com/incident/268375 Wed, 04 Oct 2023 20:29:00 -0000 https://status.visualmatrix.com/incident/268375#598ecd0fd8478a20498fde28c22e0d86f6e8f894324b1351360216d4b0df091b As of October 5, 2023 at 1:30PM CDT, the below issue is resolved. Best Western has notified us of an ongoing degradation that is affecting the Two-Way system for some of our Best Western clients. Best Western has identified the issue and are working to implement a swift resolution. We understand the critical nature of your Two-Way system and are committed to providing a solution as quickly as possible. Regrettably, we are currently unable to assist with any two-way problems related to this incident. Our partners at Best Western have recommended that for any inquiries or additional support concerning this two-way degradation, users should contact the Best Western Corporate Help Desk at (623) 780-6680. We appreciate your patience and understanding as we collaborate with Best Western to restore all services to their normal operation. https://status.visualmatrix.com/incident/268375 Wed, 04 Oct 2023 20:29:00 -0000 https://status.visualmatrix.com/incident/268375#598ecd0fd8478a20498fde28c22e0d86f6e8f894324b1351360216d4b0df091b As of October 5, 2023 at 1:30PM CDT, the below issue is resolved. Best Western has notified us of an ongoing degradation that is affecting the Two-Way system for some of our Best Western clients. Best Western has identified the issue and are working to implement a swift resolution. We understand the critical nature of your Two-Way system and are committed to providing a solution as quickly as possible. Regrettably, we are currently unable to assist with any two-way problems related to this incident. Our partners at Best Western have recommended that for any inquiries or additional support concerning this two-way degradation, users should contact the Best Western Corporate Help Desk at (623) 780-6680. We appreciate your patience and understanding as we collaborate with Best Western to restore all services to their normal operation. https://status.visualmatrix.com/incident/260114 Sat, 16 Sep 2023 16:26:29 -0000 https://status.visualmatrix.com/incident/260114#b22ec1b1ad22b1ff635c35c25674bfd5d05a2ff1e385555ce5ce7124dc6a5907 login.vmcloudpms.com recovered. https://status.visualmatrix.com/incident/260114 Sat, 16 Sep 2023 12:48:32 -0000 https://status.visualmatrix.com/incident/260114#8a3f88397caa0bc5321cc730b35117659b6579b02e1672aa4e3fcfc14fdeee85 login.vmcloudpms.com went down.